Refund policy

Return & Refund Policy

We offer a 14-day hassle-free return policy with free return shipping and no restocking fees.

How to Request a Return

• Your item must be unused, with tags, and in original packaging.
• Keep the receipt or proof of purchase ready.
• Contact us at theindianhand@gmail.com or ✆ +91-7835088111 to initiate your return.
• After approval, send the item to:
  12A/39, 3rd Floor, Saraswati Marg, WEA, Karol Bagh, Delhi, 110005.

Note: Returns sent without approval will not be accepted.

Damages & Issues

If you receive a damaged, defective, or incorrect item, contact us immediately, and we’ll make it right.

Exchanges

To exchange an item, return it first. Once approved, place a new order.

Refunds

• Once we receive and inspect your return, we’ll notify you of approval.
• Refunds are processed to the original payment method within 10 business days.
• If you don’t receive your refund within 14 business days, contact us at theindianhand@gmail.com.

European Union 14-Day Cooling-Off Period

If your order is shipped to the EU, you can return it within 14 days for any reason. The item must be unused, with tags, and in its original packaging.